Store's terms & policy
c/o Irene Wong
Phone: +45-9388 2596 (SMS)
E-mail address: firstname.lastname@example.org
Price and payment
All prices are VAT included.
To make a purchase at Handwritings.dk, you need a legit credit card. We accept VISA, VISA/Dankort, Visa Electron, Eurocard/Mastercard, Maestro, Apple Pay og Google Pay. The ordre amount will be deducted from your card, when the order is completed.
All transactions is via Shopify payment gateaway.
If you sign up our newsletter, you will receive a 10% discount coupon as a welcome gift. We also give discount coupon on special ocassions.
Discount coupon can be applied on cart-page. 1 coupon can be used per order.
Shipping (domestic and international)
We deliver your package 1-5 days after you receive order confirmation. For domestic shipping, you can choose between DAO and GLS. We offer shipping to the nearest parcel shop or home delivery.
Free delivery for domestic order above 350 DKK.
Shipping cost (domestic):
- daoSHOP: from 39,75 DKK
- daoHOME: from 43 DKK
- GLS parcel shop: from 43,75 DKK
- GLS private: from 67,50 DKK
Shipping cost (International):
- Greenland: from 124 DKK
- Finland: from 98 DKK
- Germany: from 75 DKK
- Sweden: from 70 DKK
- Norway: from 305 DKK (custom is included)
- Austria, Holland & Poland: from 105 DKK
- Estonia, Greece, Hungary, Ireland, Latvia, Lithuania, Romania, Slovakia & Slovenia : from 119 DKK
Can you not find your country? Send us a mail at email@example.com
Right of withdrawal
As a consumer you har 14 days to regret your order, when you make a purchase. The deadline for withdrawing your order is 14 days after the day you receive your order.
The deadline is legit, when you within 14 days after you receive your order, notify us about your regret. You can send us an e-mail to firstname.lastname@example.org. Remember to include your order number.
Right of withdrawal is not applicable if you deny to receive your order without informing us.
Partially right of withdrawal
If you buy a few items, you still have the opportunity to return one or more items, even if they are bought in one order. Note: the shipping cost will note be refunded.
If you regret your purchase, you have 14 days to return your order.
The shipping cost in on you, as well as the condition of the items (in case it is damaged under transportation).
If the items were bought on sale, the discount can't be convert to another items, unless both items are on sale for same price.
For item exchange, you need to return the item and we will refund the order amount and you need to place a new order.
No right of withdrawal
Below is the list of items ,which has no right of withdrawal
Items, which is custom made or har a clear personal embossing.
Consumer goods, fx. pens
Item's condition when you return it
If you regret your purchase, you can get a refund. If the item's is somehow damaged or its value is decreased due to various reasons, you will not get a full refund.
The order amount will be transfered back to the same payment method you chose to complete your order,unless we agree on another method. The latest is 14 days after we receive the items.
Depending on your bank, it may take a week before you receive the refund
The refund will be put on hold until we receive the items.
As a customer, when you make a purchase, consumer law applies.
It means you have 24 months to claim legal guarantee.
If your legal guarantee is approved, you can either have the item fixed, exchanged or get a refund, depending on the situation.
You need to notify us as soon as you spot the failures or defect. If you apply for legal guarantee two months after you spotted the failures, the legal guarantee is still in time range.
If your application for legal guarantee is approved, we will refund your (mostly) shipping cost. The items will have to be well-packed. Remember to get a receipt for shipping the items back to use, in order for us to refund your shipping cost.
The item is to be returned to:
Stavnsvej 109, 8381 Tilst
We receice packages, which are send directly to the address or the nearest parcel shop. You can also return the items personally. When you return an item, kindly describe the reason.
We need the following information to process your order:
Name, address, phone number og e-mail address.
We registrer and forward your personal infromation, which is necessary to ship your order and also sending out store's newsletter (if you sign up)
Personal information is registered and saved for 60 months and it will be deleted accordingly
We work with other companies, which have access to personal information in our behalf and not their own purpose, fx. accounting.
Your customer account will be safely storaged. Your account will be deleted automatically if it stays inactive for 6 months. All failed order attempts and cancelled orders will be deleted after 2 days.
You have the right to know, which information we storage.
If you mean that the information is incorrect, kindly inform us and we will adjust it. In some cases, we are obliged to delete your personal data, if you ask for it. You can contact us directly if you believe that your personal information is used in contrary to the GDPR law. You can send an e-mail to: email@example.com.
How to clear cookies:
Cookies is as mentioned earlier not dangerous and you can clear your cookies anytime on your computer. You can find a guide to how to clear cookies on various browsers:Cookies guide
Your consent is applicable for the following domain: www.handwritings.dk